If a connected video system is operational, Incidents receive all alarms that are registered on the Siveillance Video Management System (VMS). For more information on the connection status refer to Monitoring the video system connection status

All events that are configured as alarms in VMS alarm definition will trigger an incident creation according to the rules for grouping alarms and ignoring alarms. For more information refer to Configuring incident creation

The most relevant data defined in VMS Management client for alarm definition are mapped to incident data as described in the table below. Also video alarm status is synchronized with status of the respective incident.

VMS Alarm Definition

Incidents

Description

Alarm definition | Name (1)

Name

The name of the alarm definition in VMS will be displayed as incident name.

Alarm definition | Instructions (2)

Description

Content of field Instructions in VMS will be displayed as incident description.

Trigger | Sources (3)

Location

The name of the first associated camera will be displayed as incident location.

Other | Alarm category (4)

Category

Content of field Alarm category in VMS will be displayed as incident category.

Created

Created field of incident is filled either with timestamp of video alarm in VMS or the timestamp of receiving the alarm in Video API.

State

Incident states In progress and Closed are transferred to video alarm state that is displayed in the video client.