If a connected video system is operational, Incidents receive all alarms that are registered on the Siveillance Video Management System (VMS). For more information on the connection status refer to Monitoring the video system connection status

All events that are configured as alarms in VMS alarm definition will trigger an incident creation according to the rules for grouping alarms and ignoring alarms. For more information refer to Configuring incident creation

The most relevant data defined in VMS Management client for alarm definition are mapped to incident data as described in the table below. Also video alarm status is synchronized with status of the respective incident.

VMS Alarm Definition



Alarm definition | Name (1)


The name of the alarm definition in VMS will be displayed as incident name.

Alarm definition | Instructions (2)


Content of field Instructions in VMS will be displayed as incident description.

Trigger | Sources (3)


The name of the first associated camera will be displayed as incident location.

Other | Alarm category (4)


Content of field Alarm category in VMS will be displayed as incident category.


Created field of incident is filled either with timestamp of video alarm in VMS or the timestamp of receiving the alarm in Video API.


Incident states In progress and Closed are transferred to video alarm state that is displayed in the video client.