For deleting SALTO cloud-based locks and gateways consider the following:
- You cannot delete a SALTO cloud-based lock if the lock is enrolled (commissioned) or unknown.
- You cannot delete a gateway if locks are assigned to the gateway.
- If you delete a lock that is assigned to a gateway, the lock is automatically removed from the gateway.
Follow the below steps to delete a lock or a gateway:
- In vertical navigation, open Configuration > Locks.
- Select the lock or gateway from the list that you want to delete.
- Select Delete.
- In the message box, select Delete.
- The lock or gateway is deleted.
- The assignment of the lock to the door is removed.