You can create new classifications and change the order of classifications in the Classifications list. While creating incidents, the Classification dropdown menu displays the classifications in the defined order.
Creating classifications
- Configuration > Incidents is displayed.
- In the SOPs tab, select Create to create a new classification.
- Enter a name and change position, if needed.
- Select Create.
- To apply the changes select Apply, otherwise continue with the SOP configuration.
Editing classifications
- Configuration > Incidents is displayed.
- In the SOPs tab, choose a classification and select to edit a classification.
- Enter the required changes.
- Select Update.
- To apply the changes, select Apply, otherwise continue with the SOP configuration.
Changing order
- Configuration > Incidents > SOPs is displayed.
- In the SOPs tab, you have the following options to change the order of classifications:
- Choose a classification, select and hold the left mouse button.
- Drag the classification to the new position and release the mouse button.
- Or select and enter a new position number in the Position field.
- To apply the changes, select Apply, otherwise continue with the SOP configuration.
Deleting classifications
- Configuration > Incidents > SOPs is displayed.
- In the SOPs tab, choose a classification and select to delete a classification.
- The Confirm action dialog is displayed.
- Select Delete.
- To apply the changes, select Apply, otherwise continue with the SOP configuration.