• Ensure that a dedicated SiPass Operator Name is available to access the SiPass integrated system.
  • Ensure that the SiPass operator permissions (Access Privilege, Cardholder, Workgroup, Credential Profile, Time schedule, and Point Group) are accessible by the operator who connects to the SiPass integrated system.
  • The SiPass operator permissions must be configured in the External Event Queue for SiPass integrated 2.85 and higher versions to access the SiPass integrated system.

To configure External Event Queue, login to the SiPass integrated Configuration Client and click System > External Event Queue. In the External Event Queue dialog window, select the operator and save the configuration.