• Ensure that the connection is configured and the Type is set as SiPass in the Connections of Security Manager. For more information refer to Security Manager Engineering Guide, chapter: Adding the System.
  • Ensure that the configuration file is downloaded and executed in the administrator mode in which SiPass integrated Sync Agent is to be installed. For more information refer to Security Manager Engineering Guide, chapter: Installing Configuration File.

The validity period of the downloaded configuration file is eight hours. If the validity period is expired, a fresh configuration file needs to be downloaded.