SOP shows the incident name, the Classification and the related SOP for the incident that is selected in the Incidents list. Mandatory OPS (Operation Procedure Step) are marked with a star. Incident details displays subsystem information and other details like location and priority value of the selected incident. Alarms displays all alarms that are automatically assigned to the incident. The Video displays the video of the latest alarm of the selected incident.
Available Types of OPS
Type | Action | Description |
---|---|---|
Information | None | Additional context for example, further instructions, possible reasons, diagnoses, links, important phone numbers |
Task | Complete | An action outside of the application for example, talk to someone, write a report, switch something off on a hardware desk. |
Decision | Select an answer | A question about the situation with predefined answers for example, "How many persons are injured?" (1 / up-to-4 / more-than-5), "Has something to be repaired?" (yes / no) |
Remark | Enter text | Additional information for example, feedback from resources or organizations. |