The Alarm Dashboard (requires a Siemens ID) can only be opened if the link in section Associated accounts is linked to the customer account.

  1. In the upper righthand corner, next to the E-mail address, open the profile.
  1. In section Associated accounts, check the customer account.

Request a Siemens ID

The Climatix IC user account must be linked to a Siemens ID. A Siemens ID can be crerated at uss.login.siemens.com.