Change password

Change your portal password periodically for security reasons.

  • You are logged onto the portal.
  1. On the navigation ribbon, click "User profile and log off".
  1. In the drop-down list, select the "Account details".
  • Displays your account profile.
  1. In the right lower corner, click "Change password".
  1. Enter the appropriate fields and confirm with "Change password".
  • Your password is now changed. You must enter the new password at the next log on.

 

Change user name

Proceed as per the description below if you need to change the user name (e-mail address).

Create new user name

  • You have plant owner or administrator rights.
  • You are logged on to the portal using the old user name.
  1. In primary navigation, select "Administration".
  1. Click the plant name to change the user name.
  1. In secondary navigation, select "Plant user".
  • All plant users are listed, even the old user name just used to log on.
  1. Click "Add user".
  1. Enter your new e-mail address (user name).
  1. Under "Plant Roles" assign the new user name owner and administrative rights.
  1. Confirm with "Save".
  1. In secondary navigation, select "Plant notifications".
  1. Under "Add alarm notification", re-create the alarms that went to the old e-mail address for the new e-mail address.
  1. Then delete the plant notifications that go to the old e-mail address.
  1. Repeat the process for all plants connected using the old user name.
  • The portal automatically sends your new user name to the e-mail address for log on.

Delete old user names

  • You have logged on to the portal using e-mail you received and the new user name.
  • The new user name has owner and administrator rights to the plant in question.
  1. In primary navigation, select "Administration".
  1. Click the plant name to cancel the old user name.
  1. In secondary navigation, select "Plant user".
  • Lists all plant users, even the old user name to be cancelled by the plant.
  1. Click the e-mail address for the old user name.
  1. Click "Delete".
  1. Confirm with OK.
  1. Repeat the process for all plants connected using the old user name.
  • The old user name is no longer assigned to a plant and is automatically deleted in the system.