Your company must sign a Master Order Form for Digital Services with your local Siemens entity to use the service. The Master Order Form forms, as the specification for this service as well as any additional appendices to the same, an integral part of the Digital Service Agreement (DSA) together with this Product and Service Data Sheet (PSDS). The documents listed below together form the contractual documents for the service.
A valid subscription, i.e., ordered and accepted in accordance with the Master Order Form, is required to use the service.
Supported Connected Devices
The Cloud Service is currently compatible with commercially available Connected Devices from Siemens. A description of the available Connected Devices is provided below.
A Connected Device must be purchased and installed on premise at a site specified by the Customer to implement the Cloud Service. Customer is responsible for installing the Connected Device at the site and any associated costs to perform said Cloud Service in accordance with related documentation for the Connected Device.
List of supported Connected Devices
The Connect X200 is powered with DC 24V or AC 24V and may require an enclosure.
The Connect X300 is powered with DC 24V and may require an enclosure.
The Connect X200 and the Connect X300 gateway includes embedded software (for example, firmware and factory installed applications collectively referenced herein as Connect Software) to supply building equipment data to this Cloud Service
Desigo PXC4.E16, PXC5.E003, PXC5.E24 and PXC7.E400
PXC is powered with AC 24V and PXC includes embedded firmware (V2.09 or higher) and ABT Site (V4.0 or higher) to use the service.
PXG3.W100-2 and PXG3.W200-2
PXG3.W100-2 and PXG3.W200-2 are powered with AC/DC 24V and includes embedded firmware (V02.20.172.34-18930 or higher) and ABT Site (V5.1 with Patch 4 or higher) to use the service.
Intelligent Valve is powered with AC 24V and includes embedded firmware (MR3 or higher) to supply valve control device data to this Cloud Service, depending on the configured application.
Firmware updates for Connected Devices
Firmware updates for the Connect X200 or X300 and the Intelligent Valve are notified via the Cloud Services.
Firmware updates for the PXC4, PXC5.E003, PXC5.E24, PXC7, PXG3.W100-2 and PXG3.W200-2 devices are published on the Siemens online support portal https://support.industry.siemens.com/cs/start?lc=en-WW and can be done either via the web interface or the ABT Site (using local or remote connection).
Web browser and viewing devices
Chrome is recommended to use the Cloud Service, but other standard browsers might also serve this function. Screen resolution of 1920x1080 pixels or higher is recommended for best user experience.
The bandwidth of Customer’s internet connection determines the performance of the Cloud service. A recommended speed of at least 25 Mbps is recommended for best user experience.