With the Siveillance Access Mobile app (Mobile app), a user can use the smartphone as a virtual credential to open doors. You can select the mode according to the customer security policy, which is applied to the Mobile app on each phone.

NOTICE

The modes (option 1 to 5) contain the different security levels, from no restriction (Use user setting from the app) to high. With options 2 to 5, the user settings in the Mobile app will be overwritten.

  1. In vertical navigation, open Configuration > System settings.
  1. Under Settings, select Access Mobile app.
  1. Click Edit to update the default configuration of Mobile app.
  1. Select the mode from the Virtual credential access mode drop-down list:
  • Use app's settings: The user can define and change the settings in the Mobile app.
  • Always, even when smartphone is locked: If the Mobile app runs in the background, the user can open the door, even if the phone is in locked state. This is the lowest security level.
  • Smartphone needs to be unlocked: If the Mobile app runs in the background, the user can open the door, only if the phone is unlocked.
  • App needs to be in the foreground: Only if the Mobile app runs in the foreground, the user can open the door.
  • Requires tap on virtual credential: Only if the Mobile app runs in foreground and the user taps the virtual credential option, the user can open the door. This is the highest security level.
  1. Select any one of the custom fields such as firstName, lastName, email, description, departmentId and location from Custom field 1 drop-down list for creating the Virtual ID card. NOTICE! First custom field name of the identity displays based on this selection in the Virtual ID card. Virtual ID card is a soft identity displaying in Mobile App to open the door.
  1. Select any one of the custom fields such as firstName, lastName, email, description, departmentId and location from Custom field 2 drop-down list for creating the Virtual ID card. NOTICE! Second custom field name of the identity displays based on this selection in the Virtual ID card.
  1. Click Save.