To re-onboard the Automatic File Importer, you need to delete the existing configuration and configure SBC Agent again.

The re-onboarding does not delete the data in Security Manager. Contact Technical Support to re-initialize your company in Security Manager.

  1. Download the Automatic File Importer bundle from the SIOS portal (Siemens Industry Online Support) and extract the package into your computer.
  1. Double-click the Automatic File Importer.exe file.
  1. Follow the instructions in the setup wizard.
  1. Select the option Fresh install.
  1. Confirm the deletion of existing configuration.

Only your local configured data is deleted during a new installation.

  1. Click Next.
  1. Provide the details like CSV file path and Windows service username and password in the respective screens.
  1. Click Install to proceed.
  • A new activation key is generated for re-onboarding of Automatic File Importer.
  1. Click Finish to complete the reinstallation.
  • Automatic File Importer is reinstalled.
  1. Configure the SBC Agent to add Automatic File Importer to Devices. For more information, see: Configuring Siemens Building Connect Agent.
  • The re-onboarding of Automatic File Importer is complete.