Supported Connected Devices

The Cloud Service is currently compatible with commercially available Connected Devices from Siemens. A description of the available Connected Devices is provided below.

 

List of supported Connected Devices

SIEMENS: Connect X200

The Connect X200 edge gateway is powered with DC 24V or AC 24V and may require an enclosure.

The Connect X200 includes embedded software (for example, firmware and factory installed applications collectively referenced herein as Software) to supply building data to this Cloud Service.

SIEMENS: Connect X300

The Connect X300 edge gateway is powered with DC 24V and may require an enclosure.

The Connect X300 includes embedded software (for example, firmware and factory installed applications collectively referenced herein as Software) to supply building data to this Cloud Service.

SIEMENS: Connect Software

Connect Software edge gateway is running on Windows 10 or Windows 11 Hyper-V and requires computer hardware.

Connect Software includes multiple software applications collectively referenced herein as Software to supply building equipment data to this Cloud Service.

A Connected Device must be purchased and installed on premise at a site specified by the Customer as agreed between the Customer and Siemens to use the Cloud Service. Customer is responsible for installing the Connected Device at the site and any associated costs to perform said Cloud Service in accordance with related Documentation for the Connected Device.

Web browser and Viewing Devices

Chrome is recommended to use the Cloud Service, but other standard browsers might also serve this function. Screen resolution of 1920x1080 pixels or higher is recommended for best user experience.

Internet Connection

The bandwidth of Customer’s internet connection determines the performance of the Cloud Service.