The Faults page only displays if the FDD Root Cause Analysis subscription was purchased. A machine user with the machine user role Operations Manager FDD Machine User Basic must be created. One way to do this is described here.

  • You are in the Overview page.
  1. In the sites table, select a building.
  • The Building hierarchy page displays.
  1. Select the FDD rules tab.
  • This text displays the first time try to access the FDD rules tab: No Machine User found.
  1. Select Create.
  • A fault detection machine user is created in Accounts > User management > Machine users.
  • The FDD rules tab refreshes and displays fault detection data.