Sensor state | Checking method1) | LED state |
|---|---|---|
Sensor not added to the hub | Press the operation button shortly or reinstall the batteries | Solid amber for 8 s then turns off |
Low battery | Flashes red fast for 8 s then turns off | |
Successful connection | Press the operation button shortly or after the connection is successfully established | Solid green for 8 s then turns off |
Zigbee network failure2)3) | Press the operation button shortly | Flashes red slowly for 16 s (1 s on, 1 s off, 1 s on) |
Firmware upgrade in process | Flashes amber for 8 s then turns off |
Activity | Operation on the sensor | LED state |
|---|---|---|
Join Zigbee network (initiated from the mobile application, 2-minute timeout) | Press and hold down the operation button for 3 s | Flashes green fast |
Perform factory reset | Press and hold down the operation button for 10 s | Flashes red and green alternately and fast, and then turns off. After 1 to 3 seconds, the LED turns to solid amber for 8 seconds and then turns off. |
Locate sensor (initiated from the mobile application when Zigbee network connection is normal) | No operation needed | Flashes green slowly (1 s on, 1 s off, 1 s on) until location is complete, then turns off |
- If the checking method is the same, priority of LED state indication (high to low) is: low battery > Zigbee network status > firmware upgrade.
- For example, if there is a Zigbee network failure when battery level is low, the LED flashes red fast rather than slowly.
- Check if the hub is powered on and try to reduce distance between the sensor and the hub.
- Try network reconnection.
- Remove the sensor from the mobile application, perform factory reset and then rejoin the Zigbee network.