Plug state | Checking method | LED state |
|---|---|---|
Plug not added to the hub | Press the operation button twice quickly, re-plug the device into a power source or after factory reset | Solid amber for 8 s then turns to blue if the plug is ON, or turns off if the plug is OFF. |
Successful connection | Press the operation button twice quickly, re-plug the device into a power source or after the connection is successfully established | Solid green for 8 s then turns to blue if the plug is ON, or turns off if the plug is OFF. |
Zigbee network failure1)2) | Press the operation button twice quickly or re-plug the device into a power source | Flashes red slowly for 16 s (1 s on, 1 s off, 1 s on) |
Firmware upgrade in process | Flashes amber for 8 s then turns off |
Activity | Operation on the plug | LED state |
|---|---|---|
Join Zigbee network (initiated from the mobile application, 2-minute timeout) | Press and hold down the operation button for 3 s | Flashes green fast |
Perform factory reset | Press and hold down the operation button for 10 s | Flashes red and green alternately and fast, and then turns off. After 1 to 3 seconds, the LED turns to solid amber for 8 seconds and then turns off. |
Locate plug (initiated from the mobile application when Zigbee network connection is normal) | No operation needed | Flashes green slowly (1 s on, 1 s off, 1 s on) until location is complete, then turns off |
- Check if the hub is powered on and try to reduce distance between the plug and the hub.
- Try network reconnection.
- Remove the plug from the mobile application, perform factory reset and then rejoin the Zigbee network.