Please ensure that the edge device is kept up to date with the latest firmware. New firmware often contains functionality enhancements and improved cybersecurity protection. The procedure to update the firmware is shown in the instruction video

Edge controller software is managed from the “Devices” application. Login to devices and select site and edge device. The icon shows the update status. Go to the Updates tab. By selecting the Update button, the firmware is downloaded to the device, and the update procedure is started. After the update, the device is automatically rebooted.

A firmware image can also be installed with the local user interface of the edge controller. Login to the device and when the user interface opens, go the browser address bar and replace the local path with “SWU”. Drag the firmware into the designated area. When the upload is complete, the installation starts automatically.