Supported Connected Devices

The Cloud Service is currently compatible with commercially available Connected Devices from Siemens. A description of the available Connected Devices is provided below.

A Connected Device must be purchased and installed on premise at a site specified by the Customer as agreed between the Customer and Siemens to use the Cloud Service. Customer is responsible for installing the Connected Device at the site and any associated costs to perform said Cloud Service in accordance with related Documentation for the Connected Device.


List of supported Connected Devices


SALTO XS+ system family includes Smart locks with Nebula support to supply access door data to this Cloud Service.


ACC-AP includes firmware V4.10.18 or higher, based on the ACC-AP hardware, to supply access door data to this Cloud Service.

Web browser and viewing devices

Chrome is recommended to use the Cloud Service, but other standard browsers might also serve this function. Screen resolution of 1920x1080 pixels or higher is recommended for best user experience.

Internet Connection

The bandwidth of Customer’s internet connection determines the performance of the Cloud Service.