The subscription plan depends on the agreement between Customer and Siemens.

1) Standard Subscription Plan if the customer purchases the subscription via the Siemens online store


Connect Software



Subscription metric

per Connect Software per year

Subscription term

Annually, auto-renewal

Billing term

Annually, payment in advance


Effective immediately, pro-rated billing


Effective with end of subscription term

Connected Devices

To be purchased separately

Permitted Users

Unlimited, Extended Use

The Connect Software subscription plan is the regular, scalable Offering for this Cloud Service. The subscription term is twelve (12) months with automatic renewal; the Cloud Service fee is paid in advance. The subscription plan can be upscaled at any time and Cloud Service fees for upscales are calculated on a pro-rated basis. The Customer can also scale down the Cloud Service effective with the end of the current subscription term. The subscription fee will be adjusted for the upcoming billing term. The Cloud Service can be cancelled any time, effective with the end of the current subscription term.

The subscription plan can be purchased in packages according to the project needs. The subscription plan assumes at least one Connect Software per one Connect Software Subscription is connected.

Customer may purchase additional required Cloud Services separately.

Extended Use entitles Customer to authorize its Affiliates and third parties to access and use the Cloud Services in accordance with the rights set out in the Terms and Conditions.

2) Custom Subscription Plan

Any subscriptions that are not purchased via a Siemens online store are Custom Subscription Plans. Under a Custom Subscription Plan the details regarding functions, subscription metric, term, billing, up- and downscaling, Connected Devices as well as Permitted Users are set out in the agreement between the Customer and Siemens.