You create classifications and change the order of classifications in the Classifications list. While creating incidents, the Classification dropdown menu displays the classifications in the defined order.
Creating classifications
- Configuration > Incidents is displayed.
- To create a new classification, in the SOPs tab, select Create.
- (Optional) Enter a name and change position.
- Select Create.
- To apply the changes, select Apply.
Editing classifications
- Configuration > Incidents is displayed.
- To edit a classification, in the SOPs tab, choose a classification and select .
- Enter the required changes.
- Select Update.
- To apply the changes, select Apply.
Changing order
- Configuration > Incidents > SOPs is displayed.
- In the SOPs tab, you have the following options to change the order of classifications:
- Choose a classification, select and hold the left mouse button.
- Drag the classification to the new position and release the mouse button.
- Or select and enter a new position number in the Position field.
- To apply the changes, select Apply.
Deleting classifications
- Configuration > Incidents > SOPs is displayed.
- To delete a classification, in the SOPs tab, choose a classification and select .
- The Confirm action dialog is displayed.
- Select Delete.
- To apply the changes, select Apply.