As the approver, you are able to approve or reject the request.

  1. Open Self Services > Requests.
  1. Select the access request to be approved or rejected.
  1. Click either Approve or Reject.
  1. In the Approve request dialog box, click Confirm.
  • In the Activities list, the requester can check whether the request has been approved or rejected.

If the request was approved by all approvers, the access privilege is enabled for the requester in the access control system.

Art und Quelle der Gefahr

If the connection to the access control system is interrupted at the time of the approval, the approval is cached in Security Manager. The status of the request changes to Request started, which is displayed in the Activities list.

As soon as the communication with the access control system is reestablished, the access privilege for the requester is enabled. The status of the request changes to Request approved, which is displayed in the Activities list. See Checking Status of Requests.