The SOP section shows the incident name, the Classification and the related SOP for the incident that is selected in the Incidents list. Mandatory OPS (Operation Procedure Step) are marked with a star. The Incident details section displays subsystem information and other details like location and priority value of the selected incident. The Alarms section displays all alarms that are automatically assigned to the incident.

Available Types of OPS

Type

Action

Description

Information

None

Additional context for example, further instructions, possible reasons, diagnoses, links, important phone numbers

Task

Complete

An action outside of the application for example, talk to someone, write a report, switch something off on a hardware desk.

Decision

Select an answer

A question about the situation with predefined answers for example, "How many persons are injured?" (1 / up-to-4 / more-than-5), "Has something to be repaired?" (yes / no)

Remark

Enter text

Additional information for example, feedback from resources or organizations.