Event List is your main starting point for dealing with events. From here you can get information about an event and directly send event-handling commands.


Silence the Buzzer

  • A sound is emitted on the Flex Client to notify you of events.
  • In the Summary bar, select .
  • The button changes to silenced and the sound stops, even if there are still unacknowledged events.
    NOTE: Depending on the client profile, no sound will be played until you unsilence the buzzer manually, or the sound is silenced for the current events, but the buzzer will be unsilenced when any new unprocessed event is generated.



Open Event List

  • Event List is not visible.
  • In the horizontal navigation bar, select Events.
  • Event List displays in the main work area of the Flex Client application.



Select an Event in the List

  • Select the row of the event that you want to handle.
  • The event is selected, and the entire event row becomes highlighted. If any other event was previously selected, it is automatically deselected (suspended).



Select Multiple Events in the List

  1. To perform a multiple selection, do one or more of the following:
  • Hold CTRL and select the event icons one-by-one, to add events to the selection.
  • Hold SHIFT and select the first and last event icons of a range to add a contiguous set of events to the selection.
  1. To remove an event from the selection, press CTRL and select its event icon.
  1. To deselect all the events in the selection, select the event icon of any one of the selected events.
  • A group of events is selected. In the Event Details tab, only the following is available: a text that indicates the number of events selected and event-handling commands. In particular, all the commands available for the selected events display. Any commands you issue will be sent to all the events for which that command is available. Furthermore, if you open the Event Notes expander, a text suggests to select a single event to view the relevant notes.


Get More Information About the Event

You can get more information about the event as follows:


Inspect Event Source

  • In Event Details, select .
  • The object in alarm appears selected in System Browser.


Check Event Source Information

  1. In Event Details, select
  • The following information displays in a popup: Description, Name, and Belongs to.
  1. Select Show path to display the object path in the same popup.



Check Event Additional Information

  • In Event Details, expand More.
  • The following information displays: Event ID, Discipline, In Process By, Message Text, Category, Designation, System ID, and System Name.


View the Properties of the Object in Alarm

  • Select the Properties tab.


Send Event Handling Commands

Use the buttons in the Event Details tab to send any commands as they become available. A typical sequence may include:

  1. Select Acknowledge to recognize receipt of the event.
  1. After you acknowledge an event, if the event caused a field panel to sound an audible alarm in the site, select Silence to mute the panel, or select Unsilence to turn it back on.
  1. Select Reset to reset the event.
  1. Select Close to clear the event.



If you customize columns to make the Commands column visible in Event List, you can send event-handling commands also from the event row.


Check Event Source and State

When no further commands are available, use Source State and State to determine the next action to take. A typical sequence may include:

  1. Active - Wait for Condition.
  • The event cannot be reset until the event source is back to normal.
    You must correct the situation that caused the alarm or wait for the Source State Quiet, before you can send the remaining commands.
  1. Quiet - Ready to be Closed.
  • You finished handling this event, and the event is ready to be cleared from the list. Select to close the event. It will then be removed from Event List.


Handle Event Notes

  1. In Event Details, expand Event Notes.
  • Any notes associated to the selected event displays here.
    NOTE: If no notes were already entered, the following displays.
  1. To add a new event note, do the following:
    a. Select Add.
    b. Enter the text of the note.
    c. Select to save the changes.
  • A message prompts you to refresh.
  1. Select Refresh.
  • The new note displays in the box, including date/time and user name.


Interrupt Handling of an Event

You can interrupt the handling of an event at any time.

  • To interrupt the handling of an event, select a different event in the list.
  • The event is deselected and no longer appears highlighted. The state of the event remains as it was when you interrupted handling the event. You can resume handling this event at any time by selecting it again.



Event handling is also interrupted if you change the context by selecting System in the horizontal navigation bar to display the system monitoring.


Manual Close of an Event

Some events can be manually closed when their State changes to Ready to be Closed. Do the following:

  • In Event Details, select Close to clear the event from the list.



If you customize columns to make the Commands column visible in Event List, you can clear the event directly from the event row.