For any purchase of a base license, we offer on-boarding training, technical support, and software update services. Dedicated customer support, training and application development are not included. Please contact your Siemens correspondence for additional services.
We offer each user an on-boarding E-learning course and certification. The course offers essential knowledge and practical exercises of Climatix Automation and SCOPE. After this course, the participants are able to program Climatix controllers to realize equipment control, trending, alarming, and HMI user access.
- Technical support
Technical support is provided as described in the ‘End User License Agreement’.
- Software update
Update of the software is provided as described in the ‘End User License Agreement’.