• You have the Customer Administrator or Subscription Administrator platform role.
  • You have purchased an activation ID or entitlement ID.
  1. Go to Subscriptions.
  1. Select the subscription you want to add on.
  1. Select Add on.
  • The Subscription activation wizard displays.
  1. Paste the Activation / Entitlement ID from your email into the Activation / Entitlement ID field.
  • The ID is automatically verified.
  1. Once the entitlement ID is verified, select Continue.
  1. Under Products, select the features you want to activate. Select Continue.
  1. Under Review, review the details of your subscription.
  1. To confirm your selection and activate the subscription, select Activate.

It may take up to a few minutes to complete activation and to be able to view user groups and apps.