The fire control panel connection is not possible or instable
The connection to Cerberus Portal is lost and inconsistent data is saved to the fire control panel.
- Only use the Siemens 'Cloud device' tool for informational purposes and not to connect to the Cloud. Instead select 'Connect' or 'Disconnect' / 'Log off'.
- Connect to the Cerberus Portal using a tunnel connection.
- In the status bar, double-click the 'Cloud devices' symbol.
- Display and verify only the connection entries with the blue frames. Note: Do not use the 'Connect' and 'Disconnect' buttons in the Cloud devices tool.
- Select 'Disconnect' in Cerberus Portal.