• You have locally backed up your project data and noted important device details for restoration later.
  • You are a member of the Customer Administrator or Subscription Administrator user group.
  • An IT help desk professional is available for assistance.
  1. Navigate to Building X > Devices app > Site > Devices.
  1. In the upper-right corner of the browser, select the three vertical dots indicating the browser settings menu.
  1. From within the settings menu, navigate to More Tools > Developer Tools (in Chrome, the shortcut is Cntrl + Shift + I).
  • A development editor window will appear.
  1. Select the Console tab.
  1. In the console editor, first type “allow pasting” and hit enter.
  1. Next, paste the command (sessionStorage.access token). Hit enter.
  • The console will return “undefined”. The access token has now been copied to your clipboard. Keep the development window open for later.
  1. Navigate to building X cloud services page > Device > API Device NB v2. In the bottom lower-right, select Authorize.
  • An entry field will pop up.
  1. Copy (Cntl + c) and paste (Cntl + v) the access token in to the field and select Authorize.
  • You are now authorized and may exit.

 

Next, you will remove the device from the partition using an API call.