To update the status to make sure it is okay

If the user sees the state being FALSE and the state being Closed, they will need to select on the Ping button to establish a connection.

If the connector does not change, there might be an issue with the information that was stated. You can edit your BACnet connection by selecting the Edit button.

The user will need to select on a connector in the grid view

This will highlight the connector and enable the Clone button located on the bottom of the grid view

Select on the Ping button, which will try to establish a connection

Immediately, the user will see the change in state (usually from Closed → Open)