The Debug Info tool displays new information about connectors.

How to use Debug Info

  1. Expand the Connectors Tree.
  1. Select a connector.
  1. Click Debug .
  • The Debug Information dialog box displays information depending on the type of connector (BACnet and Haystack).
  • Click Okay.
Debug Information dialog box
  • The following information displays for both types of connectors:
    • ID of the connector
    • displayed name
    • status
    • last ping
    • last poll
    • last time the connector failed (lastConnFail)
    • points from connector that exist in the database
    • Actor and ActorPool
  • The following information displays for BACnet connectors:
    • device name
    • vendor name
    • model name
    • protocol version
    • status
    • segmentation
    • COVEnabled
  • The following information displays for Haystack connectors:
    • URI
    • product of the device
    • module