Comfort score is a key performance indicator (KPI) value composed of up to four parameters that illustrate the overall indoor air quality and wellbeing of occupants. The default comfort score thresholds are pre-defined based on ASHRAE definitions, but are also configurable per site based on a site’s specific requirements.
In Operations Manager, the comfort score conditions are: Good, Fair, or Bad, and based on a value between 0 – 100 that represent the weighted average of the following tracked parameters:
- Temperature
- Relative humidity
- CO2 levels
- Indoor air-quality
Activating comfort score for a site
- You are a member of the Customer Administrator user group or a user group with the Operations Manager Advanced user role.
- On the Overview page, select the site for which you want to activate the comfort score.
- You are redirected to the Building hierarchy of this site.
- Go to the Settings. See Settings.
- Activate the Comfort score toggle button.
- (Optional) Change the Temperature unit and adapt the threshold values for Temperature, Relative humidity, CO2 or Indoor air-quality.
- Select Save.
- A machine user is created in Accounts > User management > Machine users.
- (Optional) Go to the Accounts app to check that the machine user has access to the correct partition.
After enabling comfort score, data points considered for inclusion in the overall site comfort score computation must be individually activated in the site’s Comfort score section of the data point side pane. See Activating comfort score for a data point.
The first-time comfort score is enabled and data points are activated, it may take up to 15 minutes for the results to display in the both the site-wide and site-specific Comfort score cards.