In a Windows domain create a domain user account. The domain account can be used on all computers in the domain. In a Windows workgroup environment create a local user account with the same name and password on all computers where Video API service and Siveillance VMS are running.

In the following documentation the username VideoApiService is used for the Video API service user account. The username is used to create the service during installation through the InstallVideoApi.msi installer. For more information refer to the Video API documentation that can be found in the documentation folder of the release bundle.

  • VMS is installed on a Windows server machine.
  • You are logged in with administrator rights.
  1. Open the Server Manager.
  1. Click Tools and select Active Directory Users and Computers.
  1. Open the domain and select Users.
  1. Right-click an empty space of the users list and select New > User.
  1. Enter a first name and a last name.
  1. In User logon name enter for example VideoApiService and click Next.
  1. Enter a password and select the appropriate options.
  1. Click Next and click Finish.
  • The user VideoApiService is displayed in the list.
  1. Right-click on the user and select Properties.
  1. In the Member Of tab click Add.
  1. Enter group name Administrators and click OK.
  1. Click OK to confirm the changes.
  1. If the username or password need to change later, use the Services program of Windows.

Setting File Permissions for the Installation Folder

The service account needs the right to modify and write files in the installation folder of the service. Check the file permissions as follows:

  1. In the file explorer, right-click the Siemens folder and choose Properties.
  1. In the Security tab, select the Video API service account and click Edit.
  1. The Video API service account needs the right to modify and write files in the folder and subfolders of %PROGRAMDATA%\Siemens:

The used user account must be added in the VMS management client to the administrator role. For more information refer to: Configuring VMS Permissions for the Video API Service User Account.