Cleaning

Touch panels are maintenance free.

Dirt on the display can be cleaned using off-the-shelf display cleaners for smart phones, a moist rag, and/or off-the-shelf microfiber cloth for monitors or glasses.

Recommended products:

  • Lysol towel
  • Clorex towel
  • Water with 2% alcohol
  • Damp microfiber cloth
  • H2O2 hydrogen peroxide
  • Sterillium® Classic Pure


Firmware upgrade

You can update the firmware with ABT Site tool. We support firmware updates throughout the product life cycle. If necessary, please inform you via the Siemens Industry Online Support (SIOS) portal page.

Repair

For possible repairs or spare parts, please contact your Siemens customer service or inform yourself via the Siemens Industry Online Support (SIOS) portal page. Repairs may only be carried out by approved repair companies.

Product support

Product support for the devices is offered throughout the product life cycle.