The following reasons are possible for OIS disconnection:
- There is a temporary network disconnection in OIS.
- There is a downtime for OIS Server.
If the OIS connection is interrupted, Siveillance Control tries to restore the connection automatically for every 60 seconds, until the OIS connection is established.
To establish a connection with OIS manually, perform the following steps:
- From the Administration perspective, right-click the OIS connection and select Stop.
- Right-click the OIS connection and select Start to start the connection again.