Several server errors can occur. You can check the Java version. For more information refer to: No Java 64-bit Client Versions. Also, the following causes are possible:
Not Enough Working Memory
Siveillance Control can never use more than half of the installed memory. The size of the memory is always specified as a multiple of four.
If a system has a working memory of 16 GB, the maximum size of the memory that can be assigned to Siveillance Control is therefore 8 GB.
To identify the memory requirements, proceed as follows:
- Open a console on the server and log on as root.
- Open the file /usr/share/viewpoint/bin/siveillancecontrol-server.sh.
- Check the following parameter:
- Xmx Maximum size for the working memory for Siveillance Control
Server Does Not Work Properly
In some cases, it can be necessary to reinstall the server.
- Uninstall Siveillance Control by completing the following steps:
- Open a console window and log in as root.
- Enter the following command:
apt-get remove siveillancecontrol.
- Siveillance Control is uninstalled.
- The data is retained.
- Install Siveillance Control again.
- Siveillance Control has been reinstalled without deleting the data.