You can edit already existing events.

Changing Event Titles

  • The Event List view is displayed.
  1. Right-click the event in the list.
  1. Select Change Event Title.
  1. In the Event Title field, enter the new event title.
  1. Click Finish.
  • If the event is displayed in the Rate Message window, the change is not refreshed automatically. You need to close the event in the Rate Message window and open it again.

Editing Event Properties

  • The Rate Message window is displayed.
  1. Click next to the property you want to change.
  1. Select a new property.
  1. Click Finish.
  • The changed fields are indicated by a * after the field names.
  1. To correct the changes, click the following button:
  • The changes are canceled, and the currently valid properties appear.

Only save changes after completing all changes, since the operation procedure step process is restarted every time you save the event properties.

  1. To save the changes, click the following button:

    The modified event properties are saved.
  • The operation procedure step process restarts.

Suspending Events

In case of structural changes during processing, you can suspend an event. All messages are removed from the suspended event. Afterwards, you can process the removed messages like described in other sections: Create an event or add the message to an existing event.

  • The Event List view is displayed.
  • The event has not been already ended.
  1. Double-click an event.
  1. Click the following symbol:
  1. Select a Closure Type.
  1. Click Finish.
  • Operation procedure steps are stoped.
  • All messages of the suspended event appear in the current message list again and have to be rated again.
  • Messages from suspended events can be identified with a preceding X.
  • The suspended event automatically sets to the lifecycle state Closed. You can list and view the suspended event by using the Closed filter.

Releasing Events

You can make events accessible to other users for processing.

  • The Rate Message window is displayed.
  1. Click the following symbol:
  1. Click OK.
  • The event is released.
  • The event operator is removed from the event.
  • The event status switches from In Progress to Pending status.