SMTP settings configures an SMTP server to send emails through Desigo Control Point. Common uses for email include alarm notification, automatic email of exported trend data or emailing generated reports.

Contact your IT department for the proper SMTP settings.

Configuring an SMTP server

NOTICE
Corporate network restrictions may prevent you from using the configuration settings outlined in this section.

Please clarify the network security policies at each site.

  1. Select > > SMTP to display the SMTP settings from the project database.
  1. Use the information in the following table to update the settings and then click Apply.
  • The Test connection dialog box displays.
  1. To send a test email, enter an email address in the Recipient field and click Test. Otherwise, click Cancel to finish the configuration.
  1. If the test fails, click Edit to review the settings and fix any errors. If the settings are correct, contact your IT department.
SMTP settings dialog box.

Setting

Description

SMTP server

The name of the SMTP server being used to route emails. For example, smtp.gmail.com.

User name

The user name of an account that is allowed to send emails using the SMTP server. For example, username@gmail.com.

Note: For none-authentication, enter null (case sensitive).

Password

The password for the specified account that is allowed to send emails. For security, the actual characters do not display in this field.

Note: For none-authentication, enter null (case sensitive).

Sender

The email address from which all Desigo Control Point emails are sent. For example, server@sample.com.

Port number

Port used by the SMTP server. Ports 465 and 587 are supported. Port 465 is the default for TLS/SSL. Port 587 is the default for STARTTLS. Contact your IT department for the proper settings at your site.

Note:
There are no restrictions on the port for the SMTP configuration. However, many ISPs and hosting providers block or restrict SMTP connections on port 25 due to security risks.

TLS/SSL radio button

Establishes a secure connection. The connection fails if the SMTP server does not support TLS/SSL communication.

TLS 1.0, TLS 1.1, and TLS 1.2 are supported. TLS 1.2 is the default.

STARTTLS radio button

Establishes an unencrypted connection and then upgrades to a secure TLS connection if it is supported by the SMTP server. The connection stays unencrypted if the SMTP server does not support TLS communication.