For new support issues, please follow the standard procedure via support request.
You can either enter the SR directly in ASSIST if you have an account or submit your issue using the online SR wizard form. Your request will be automatically assigned to the responsible support team and we will contact you as soon as possible.
Find below the URL link, pointing to the online Support Request wizard: https://support.industry.siemens.com/cs/my?lc=en-WW
Chose ‘LMS’ as product and provide the information collected before.