Likewise online activation, online return also requires connection to the back office license server through the Internet or Intranet. This function transfers the license rights back from trusted storage to back office server.

A returned license can be retrieved by another user, activating it from another PC with the corresponding Activation ID.


  1. Browse to Licensed Products view.
  1. Select any Trusted Store license needed from the Licensed Products view.
  1. Click the Return/Remove tab on the bottom.
  1. Set the Return type as Online return.
  1. Click the Execute button.
  • If the operation is successful, license(s) will disappear from the Licensed Products view.