Cloud service subscriptions

Service subscriptions are a combination of function package and price plan:

ICxx.yyy, z.B. IC20.400

  • xx: Function package
  • yyy: Price plan

Available function packages

Function packages define the user interface (UI) and Cloud API services covered by the Cloud service subscription. The function package is defined first to select a subscription.

Available price plans

Two price plans are available: "Annual" and "Monthly".

“Annual" price plan

Annual price plans fit residential and commercial (light) spaces/equipment with up to 50 data points mapped to the cloud.

Permits a defined number of connected controllers for a period of one year. Payment is in advance (prepaid). The Tenant Billing Administrator is notified via email a month before the subscription expires.

“Monthly" price plan

Annual price plans fit residential and commercial spaces/equipment with up to 500 data points mapped to the Cloud.

A defined number of credits are deducted from the user balance for the months that the controller is connected to the service.

From the free trial version to a service subscription

Tenant level model

  • Free trial version for up to 4 months with all features
  • 'Connected devices' used in free operation are commercially ordered separately
  • Continuation of the Cloud service by upgrading to one of the described Cloud service subscriptions during the test phase at Tenant level
  • Automatically switches to the Tenant fallback service if no subscription is selected during the trial period.

Plant level model

  • Service+ free of charge for one month (from the time the controller is connected)
  • 'Connected devices' used in free operation are commercially ordered separately
  • Supports typical 'Installer Workflow': Continuation of the cloud service by upgrading to the described subscription during the test phase at installation level.
  • Automatically switches to the plant level “Basic” service if no subscription is selected during the trial period.

Combination option for Main and Sub-Tenants

The models described above for Tenant and plant levels can be combined. Main-Tenant can have a Tenant level subscription, while an installer-friendly plant level subscription is implemented for the Sub-Tenant.

Digital wallet

"Digital wallet" or just wallet activates Cloud service subscriptions using pre-ordered credits. "Digital wallet" supports the 'Installer Workflow', as credits and service subscriptions can be managed at both Main-Tenant and Sub-Tenant levels.

Notes

  • 'Connected devices' used in free mode (see > "Requirements") must be purchased separately and are not part of the free trial version.
  • 'Extended use' entitles a customer to authorize affiliated companies and third parties to use the cloud services in accordance with the General Terms and Conditions.