Installed product's query allows filtering of products as per the following criteria:
The «All» selection displays all products which have the active and disabled licenses.
The «Active» selection displays all products which have the active licenses.
Disabled products should actually not occur. If so, there's a technical error, e.g. while returning a license, the mains got interrupted, or the connection to the server failed, either resulting in a corrupt license file.
Please contact customer support if you encounter any Disabled licenses.
The «Expired» selection displays non-returned, expired licenses.